Random HA Host network loss

[Morphy99]

Describe the issue you are experiencing

My HA host went offline today for the first time ever. Lost all connectivity until I hard rebooted at 21:07. Looked like the host was still alive due to HMDI outputting terminal but the logs look like something more than a network failure? Logs show nothing after the below until the reboot.

What operating system image do you use?

generic-x86-64 (Generic UEFI capable x86-64 systems)

What version of Home Assistant Operating System is installed?

14.1

Did the problem occur after upgrading the Operating System?

No

Hardware details

Intel N100 - 16GB DDR5 RAM - 6x SATA, 2xNVME
USB: Sonoff Dongle +

Steps to reproduce the issue

1.Random
2.
3.
...

Anything in the Supervisor logs that might be useful for us?

2025-01-25 20:35:22.991 INFO (MainThread) [supervisor.hardware.monitor] Detecting remove hardware /dev/bus/usb/003/002 - None
2025-01-25 20:35:22.993 INFO (MainThread) [supervisor.hardware.monitor] Detecting remove hardware /dev/ttyUSB0 - /dev/serial/by-id/usb-Silicon_Labs_Sonoff_Zigbee_3.0_USB_Dongle_Plus_0001-if00-port0
2025-01-25 20:35:22.993 INFO (MainThread) [supervisor.hardware.monitor] Detecting remove hardware /dev/bus/usb/003/003 - None

Anything in the Host logs that might be useful for us?

2025-01-25 20:35:22.413 homeassistant kernel: igc 0000:03:00.0 enp3s0: NETDEV WATCHDOG: CPU: 3: transmit queue 1 timed out 5647 ms
2025-01-25 20:35:22.413 homeassistant kernel: igc 0000:03:00.0 enp3s0: Register Dump
2025-01-25 20:35:22.421 homeassistant kernel: igc 0000:03:00.0 enp3s0: Register Name   Value
2025-01-25 20:35:22.422 homeassistant kernel: igc 0000:03:00.0 enp3s0: CTRL            081c0641
2025-01-25 20:35:22.422 homeassistant kernel: igc 0000:03:00.0 enp3s0: STATUS          00280683
2025-01-25 20:35:22.422 homeassistant kernel: igc 0000:03:00.0 enp3s0: CTRL_EXT        100000c0
2025-01-25 20:35:22.422 homeassistant kernel: igc 0000:03:00.0 enp3s0: MDIC            180a3800
2025-01-25 20:35:22.422 homeassistant kernel: igc 0000:03:00.0 enp3s0: ICR             00000081
2025-01-25 20:35:22.422 homeassistant kernel: igc 0000:03:00.0 enp3s0: RCTL            04408022
2025-01-25 20:35:22.423 homeassistant kernel: igc 0000:03:00.0 enp3s0: RDLEN[0-3]      00001000 00001000 00001000 00001000
2025-01-25 20:35:22.423 homeassistant kernel: igc 0000:03:00.0 enp3s0: RDH[0-3]        000000f6 00000021 00000060 00000019
2025-01-25 20:35:22.423 homeassistant kernel: igc 0000:03:00.0 enp3s0: RDT[0-3]        000000f5 00000021 0000005f 00000018
2025-01-25 20:35:22.423 homeassistant kernel: igc 0000:03:00.0 enp3s0: RXDCTL[0-3]     02040808 02040808 02040808 02040808
2025-01-25 20:35:22.423 homeassistant kernel: igc 0000:03:00.0 enp3s0: RDBAL[0-3]      196be000 196c1000 196c4000 196c7000
2025-01-25 20:35:22.424 homeassistant kernel: igc 0000:03:00.0 enp3s0: RDBAH[0-3]      00000001 00000001 00000001 00000001
2025-01-25 20:35:22.424 homeassistant kernel: igc 0000:03:00.0 enp3s0: TCTL            a503f0fa
2025-01-25 20:35:22.424 homeassistant kernel: igc 0000:03:00.0 enp3s0: TDBAL[0-3]      195d8000 15a7f000 195d9000 196bb000
2025-01-25 20:35:22.424 homeassistant kernel: igc 0000:03:00.0 enp3s0: TDBAH[0-3]      00000001 00000001 00000001 00000001
2025-01-25 20:35:22.424 homeassistant kernel: igc 0000:03:00.0 enp3s0: TDLEN[0-3]      00001000 00001000 00001000 00001000
2025-01-25 20:35:22.424 homeassistant kernel: igc 0000:03:00.0 enp3s0: TDH[0-3]        0000001a 000000fc 0000008f 000000e3
2025-01-25 20:35:22.425 homeassistant kernel: igc 0000:03:00.0 enp3s0: TDT[0-3]        0000001a 000000fc 0000008f 000000e3
2025-01-25 20:35:22.425 homeassistant kernel: igc 0000:03:00.0 enp3s0: TXDCTL[0-3]     02100108 02100108 02100108 02100108
2025-01-25 20:35:22.425 homeassistant kernel: igc 0000:03:00.0 enp3s0: Reset adapter
2025-01-25 20:35:22.990 homeassistant kernel: xhci_hcd 0000:00:14.0: xHCI host not responding to stop endpoint command
2025-01-25 20:35:22.990 homeassistant kernel: xhci_hcd 0000:00:14.0: xHCI host controller not responding, assume dead
2025-01-25 20:35:22.990 homeassistant kernel: xhci_hcd 0000:00:14.0: HC died; cleaning up
2025-01-25 20:35:22.991 homeassistant kernel: usb 3-3: USB disconnect, device number 2
2025-01-25 20:35:22.991 homeassistant kernel: usb 3-5: USB disconnect, device number 3
2025-01-25 20:35:22.991 homeassistant kernel: cp210x ttyUSB0: failed set request 0x7 status: -19
2025-01-25 20:35:22.991 homeassistant kernel: cp210x ttyUSB0: failed set request 0x12 status: -19
2025-01-25 20:35:22.991 homeassistant kernel: cp210x ttyUSB0: failed set request 0x0 status: -19
2025-01-25 20:35:22.991 homeassistant kernel: cp210x ttyUSB0: cp210x converter now disconnected from ttyUSB0
2025-01-25 20:35:22.991 homeassistant kernel: cp210x 3-5:1.0: device disconnected
2025-01-25 20:35:23.052 homeassistant systemd[1]: docker-220f4bba25b28b9c74674f791ac2ae2729edd7d73cc6ac1e67ec4270dbc37871.scope: Deactivated successfully.
2025-01-25 20:35:23.052 homeassistant systemd[1]: docker-220f4bba25b28b9c74674f791ac2ae2729edd7d73cc6ac1e67ec4270dbc37871.scope: Consumed 16min 9.079s CPU time.
2025-01-25 20:35:23.053 homeassistant kernel: audit: type=1334 audit(1737837323.051:3188): prog-id=85 op=UNLOAD

System information

System Information

version	core-2025.1.3
installation_type	Home Assistant OS
dev	false
hassio	true
docker	true
user	root
virtualenv	false
python_version	3.13.1
os_name	Linux
os_version	6.6.66-haos
arch	x86_64
timezone	Europe/London
config_dir	/config

Home Assistant Community Store

GitHub API	ok
GitHub Content	ok
GitHub Web	ok
HACS Data	ok
GitHub API Calls Remaining	5000
Installed Version	2.0.3
Stage	running
Available Repositories	1510
Downloaded Repositories	28

Home Assistant Cloud

logged_in	true
subscription_expiration	30 January 2025 at 00:00
relayer_connected	true
relayer_region	eu-central-1
remote_enabled	true
remote_connected	true
alexa_enabled	true
google_enabled	true
cloud_ice_servers_enabled	true
remote_server	eu-central-1-7.ui.nabu.casa
certificate_status	ready
instance_id	71f0f381b3954f499697e8bf75a76981
can_reach_cert_server	ok
can_reach_cloud_auth	ok
can_reach_cloud	ok

Home Assistant Supervisor

host_os	Home Assistant OS 14.1
update_channel	stable
supervisor_version	supervisor-2024.12.3
agent_version	1.6.0
docker_version	27.2.0
disk_total	468.7 GB
disk_used	243.7 GB
healthy	true
supported	true
host_connectivity	true
supervisor_connectivity	true
ntp_synchronized	true
virtualization
board	generic-x86-64
supervisor_api	ok
version_api	ok
installed_addons	Advanced SSH & Web Terminal (20.0.0), File editor (5.8.0), Jellyfin NAS (10.10.3), Mosquitto broker (6.4.1), Network UPS Tools (0.14.0), Prowlarr NAS (nightly-1.30.1.4928-ls144), Radarr (0.15.0), SABnzbd (0.3.2), Samba NAS (12.3.2-nas), Scrutiny (Full Access) (v0.8.1-9), Sonarr (0.3.0), Transmission Openvpn (v5.3.1-6), UniFi Network Application (4.0.0), Zigbee2MQTT (1.35.2-1), chrony (5.0.0), Music Assistant Server (2.3.6), Lidarr NAS (2.8.2.4493), Organizr (1.90-bugfix2), Frigate (Full Access) (0.14.1), Tailscale (0.24.0)

Dashboards

dashboards	7
resources	18
views	24
mode	storage

Recorder

oldest_recorder_run	16 January 2025 at 15:42
current_recorder_run	25 January 2025 at 21:09
estimated_db_size	1182.48 MiB
database_engine	sqlite
database_version	3.47.1

Additional information

No response